Terms & Condition
Welcome to Gagrat Vastra. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully.
If you do not agree with any part of these terms, you should stop using our website immediately.
1. General Information Gagrat Vastra is an online brand dealing in women’s kurtas.
These Terms govern your use of our website, purchase of products, and interaction with our services.
2. Eligibility By using our website, you confirm that:
-
You are at least 18 years old
or - You are using the site under parental/guardian supervision
3. Product Information We aim to display accurate product details, including colors, sizes, and descriptions.
However:
- Colors may appear slightly different due to screen/lighting differences
- Measurements may vary slightly due to manual stitching
- Product availability is subject to change without notice
4. Pricing & Payments
- All prices are listed in Indian Rupees (INR).
- Prices may change without prior notice.
- We use secure payment gateways for online payments.
- For Cash on Delivery (COD), additional charges may apply (if applicable).
5. Order Confirmation Once you place an order:
- You will receive an order confirmation email/SMS
- Orders can be cancelled only before they are shipped
- After dispatch, the cancellation option is not available
- Payment issues
- Stock unavailability
- Incorrect delivery information
- Suspicious or fraudulent activity
6. Shipping & Delivery Delivery timelines may vary depending on your location.
We are not responsible for delays caused by:
- Courier delays
- Weather conditions
- Incorrect address provided by the customer
7. Returns, Exchanges & Refunds Our Return & Refund Policy applies to all orders.
Customers must follow the return process as mentioned on our website. We do not accept returns for:
- Used or washed products
- Items purchased during sale
- Customized or altered products
8. Intellectual Property Rights All content on our website—including:
- Logos
- Images
- Product photos
- Text
- Designs
- Branding elements
You may not use, copy, reproduce, or modify our content without written permission.