Privacy Policy

​Welcome to Gagrat Vastra. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

 We may collect the following types of information:

 a. Personal Information

 When you place an order or contact us, we may collect:
  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via payment gateways – we do not store card details)

b. Non-Personal Information

 We may collect non-identifiable information such as:
  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Time spent on our site

c. Cookies & Tracking Technologies

 We use cookies to enhance your browsing experience, remember preferences, and understand website performance.
2. How We Use Your Information

 We use your information for the following purposes:
  • To process and deliver your orders

  • To send order updates, confirmations, and support responses

  • To improve website performance and customer experience

  • To provide customer service

  • To send promotional offers (only if you subscribe)

  • To prevent fraudulent or unauthorized activities

3. Sharing of Information

 We do not sell or rent your personal information.
We may share your data only with trusted third parties, such as:
  • Delivery partners (for shipping your orders)

  • Payment gateway providers

  • Website hosting and maintenance services

All third parties comply with strict data protection standards.
4. Data Protection & Security

 We use secure methods to protect your information from unauthorized access, loss, or misuse, including:
  • SSL encryption

  • Secure servers

  • Limited access to personal data internally

However, no system is 100% secure; we take all reasonable measures to safeguard your data.
5. Your Rights

 You have the right to:
  • Access your personal information

  • Update or correct your details

  • Request deletion of your data

  • Opt-out of promotional messages

You can contact us anytime for these requests.
6. Children’s Privacy

 Our products are not intended for children under 13.
We do not knowingly collect information from minors.
7. Third-Party Links

 Our website may contain links to other sites.
We are not responsible for the privacy practices of external websites.
8. Changes to This Privacy Policy

 We may update this policy from time to time.
Any changes will be posted on this page with an updated revision date.